At Mortgage Adviser Directory, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data, and your rights under the UK GDPR and Data Protection Act 2018.

1. Who We Are

Mortgage Adviser Directory is a UK-based online directory connecting consumers with mortgage advisers. We are the “data controller” for the purposes of data protection law.

2. Information We Collect

We may collect:

• Personal details (such as your name, email, phone number) when you contact us, sign up for newsletters, or use our enquiry forms.

• Usage information about how you interact with the Website.

• Cookies and tracking data (see our Cookies Policy).

3. How We Use Your Information

We use your personal data to:

• Provide and improve our Website.

• Respond to your enquiries.

• Connect you with mortgage advisers, if you request this.

• Send you newsletters and updates (only if you opt in).

• Comply with legal obligations.

4. Legal Bases for Processing

We process your personal data on the following legal grounds:

• Your consent (e.g. newsletter signup).

• To perform a service you have requested.

• Legitimate interests (e.g. improving the Website, preventing fraud).

• Legal obligations.

5. Sharing Your Data

• We may share your information with mortgage advisers if you request to be connected.

• We may use trusted third-party service providers (e.g. hosting, analytics, email platforms).

• We will not sell your personal data to third parties.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights

You have the right to:

• Access your personal data.

• Correct inaccurate information.

• Request deletion of your data.

• Withdraw consent (where processing is based on consent).

• Complain to the ICO if you are unhappy with how we handle your data.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
team@mortgageadviser.directory

Last updated: 12/09/2025