Malcolm Shand has operated as an independent, whole-of-market mortgage broker since 2009. From his base in Leeds he has helped more than five hundred clients overcome eligibility issues, complex circumstances, self-employment, poor credit or age-related concerns His service is personal and he enjoys tailoring solutions to each case, taking care of all paperwork and liaising with lenders Malcolm only charges a fee when your mortgage completes and offers initial advice and consultations free of charge As a trading style of Will Assist Mortgages Ltd, he warns that you may be charged a fee for arranging a mortgage, that your home may be repossessed if you fail to keep up repayments, and that initial advice is free and without obligation He emphasises twenty-four-hour, seven-day support, regular communication and access to over one hundred lenders